Introduction
Welcome to Sonata Innovations ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sonatainnovations.com or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Payment and billing information
- Communications you send to us (inquiries, feedback, support requests)
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system, device type)
- IP address and approximate location
- Pages visited and time spent on our website
- Referring website or source
- Clickstream data and browsing patterns
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your inquiries and providing customer support
- Sending promotional communications (with your consent)
- Analyzing usage patterns to enhance user experience
- Protecting against fraudulent or unauthorized activity
- Complying with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of marketing communications at any time
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: